Assistant Director of Careers, Advising, Personal Counseling (CAP) Services

Assistant Director of Careers, Advising, Personal Counseling (CAP) Services

Position Number: B1175PD
Starting Wage/Salary: $75,000 – $80,000 plus exceptional benefits
Close Date: 10/20/2024

Primary Purpose:

Under the leadership of the Director of CAP Services, this position oversees the day-to-day academic advising, career and placement operations of CAP Services and assists with the planning and execution of strategies designed to strengthen academic and career services for students. Activities include but not limited to supervision of professional staff, work assignments and scheduling, data and related systems management, staff training and departmental management in the absence of the director as needed.

Essential Duties and Responsibilities:

Advising, Career and Placement Program Management

• Provide leadership and operational expertise for services related to advising, careers and placement.
• In partnership with the Director, oversee the day-to-day operations of CAP Services; monitoring the daily activities and identifying the needs of the department.
• Assist in developing, planning, and implementing a comprehensive advising program, including organizing campus activities such as Bobcat Advising and Registration, JobFest and Transfer Days.
• Maintain a caseload of advisees.
• Serve as a resource for students, faculty, and staff regarding academic, career and placement services, addressing and resolving related issues as they arise.

Supervision and Leadership

• Hire, train and supervise the Administrative Assistants (1.5 FTE), setting an expectation of strong customer service for students, the community and campus partners. Promote and engage in their professional development and performance management/evaluation.
• Assist in developing and delivering related training to new and continuing advisors (CAP and faculty).
• Participate in the CAP team to support the Colleges mission, vision, values and goals and a shared vision of excellence in student services. Participate in continuous improvement by inviting and providing honest and timely feedback. Adjust workflow and tasks in order to support the overall needs of the team.

Additional Responsibilities

• Participate in professional development opportunities such as conferences and trainings.
• Engage in activities that provide service to the college such as participating in College Committees.
• Perform other related duties and responsibilities as assigned that support the overall objective of the position.

Knowledge, Skills, and Abilities:

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

• Strong understanding and application of recruitment, admissions, records, registration and enrollment services.
• Strong interpersonal, communication and public presentation skills.
• Knowledge of program development principles, group leadership and dynamics.
• Ability to provide leadership, research and problem-solving skills.
• Strong judgment, initiative, and ability to prioritize effectively.
• Ability to work well in a team environment and provide strong customer service.
• Ability to build positive relationships and handle negotiation, mediation, and conflict resolution
• Experience in human resources oversight, including hiring, training, and staff development.
• Ability to effectively address a high volume of multiple tasks and identify, prioritize, track,
• implement, and evaluate department and College initiatives.
• Proficiency in analyzing workflow processes and implementing improvements.
• Commitment to maintaining confidentiality and complying with student privacy regulations
• requirements.
• Ability to work cooperatively with and contribute to a diverse workplace through ideas or
• experience.
• Ability to effectively utilize common Microsoft applications (Word, PowerPoint, Excel) and
• Ability to utilize a student information system (Banner) and reporting software (e.g., Argos).

Minimum Requirements:

• Bachelors degree in Communications, Business, Social Sciences, Communications, or related field.
• Three (3) years experience working within higher education advising, career services or related areas
• Two (2) years supervisory experience

Preferred Qualifications:

• Masters degree in Student Affairs, Higher Education or related field.
• Experience using Ellucian Banner student system

To apply, visit https://jobs.cocc.edu/postings/10735

The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.

In support of COCCs EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.